Q: What type of management do you provide?
A: All services are self-managed.

Q: How can I contact you if I need help?
A: We are available 24x7x365 via email, live support and phone.

Q: Will you install control panels for free?
A: Yes, we can install just about any control panel that is around, just open a support request and ask.

Q: What billing options do you offer?
A: PayPal Subscriptions or Offline Credit Card /w ID verification

Q: How am I billed?
A: All services are automatically billed month-to-month via PayPal or Credit Card

Q: What is your cancellation policy?
A: All in stock servers are covered by our 7-day no questions asked refund, after 7-days no refund is available. Special order servers are non-refundable.

Q: Do you offer discounts if I pay in advance?
A: Yes, we offer discounts for annual payment however for amounts over $1000 USD we only accept Check or Wire Transfer

Q: Can I run an IRC server?
A: No, we do not allow IRC servers on our network.

Q: Can I host legal adult content?
A: Yes

Q: Can I use your services for email campaigns or CAN-SPAM?
A: While we do not disallow these activities you must maintain clean, accurate mailing lists. Repeated SPAM complaints will result in your immediate account termination without refund.